Specification
Start wherever makes sense for what you're dealing with right now. Most people start with the assessment.
A short call - by phone or on-screen - where we walk through what's eating your week. You get a written report back within three business days: the biggest bottleneck, the hours it's costing, and the first move worth making.
A deeper, human-reviewed pass on one workflow: how the work actually moves today, what it's costing in hours or missed jobs, and a ranked backlog of what to fix first - with real numbers behind every recommendation.
We write the clean version of your top workflow and build the fix against it - inside the tools you already pay for wherever that's enough, with a clear scope and a defined finish line.
Ongoing upkeep for a Tier 2 build: monitoring, small updates as your business changes, and a monthly note on what it's saving you.
A dedicated agent we host and operate on your behalf, with real permissions inside your own systems - answering, qualifying, quoting, and following up around the clock. Includes hosting, security patching, monitoring, and incident response.
Why the order matters
Automating a broken process just makes the wrong thing happen faster and more consistently. Every engagement runs Audit before Optimize before Automate - no exceptions, even if you're in a hurry.